Business as Usual (BAU) IT support


Business IT Support 

Business as usual (BAU) business managed IT support

In business time is money therefore it is imperative

that your users are supported with world class managed IT support.

Our managed IT support services take complete responsibility for your day-to-day support requests providing your business with telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London

and the UK.

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward service level agreements (SLA).

All our engineers are professional, friendly, qualified as well as having exceptional customer service background which culminates in a very high standard of support. 

Red Dragon IT Solution - Microsoft 365


Proactive IT Support 

Quick, effective and friendly

Our IT support package is quick, straightforward and effective. All issues are dealt by engineers connecting remotely to user's machine and resolving the issues.

Typical business IT package will include the followings below

  • Unlimited remote helpdesk support.
  • *Unlimited Onsite Support.
  • Endpoints & server monitoring and alerts.
  • Hardware & software supply & servicing.
  • Backup services (if selected).
  • Quarterly service review meetings.
  • Network security monitoring and alerts.
  • Patch management.
  • Fixed monthly cost with service level agreement (SLA).

Get Peace of Mind-as-a-Service for your business

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Managed Business IT Support



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ITIL Ceritified
RIT TECH Certified

ITIL is a framework of best practices for delivering IT services.

ITIL’s systematic approach to IT service management can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale and change.

RIT Tech - Registered with British Computer Society

Get in touch with your business requirements.